Terms & Conditions

How & when do I order?

Seedlings must be pre-ordered starting Monday, January 31, 2022 through Friday, March 12, 2022.  Orders will not be processed without payment. Quantities are limited and orders are filled as they are received.

 

How do I receive my seedlings?

We do not ship seedlings. You must  pick up your trees on the designated days for pick up. Orders that do not get picked up will be used by SCD for various planting projects and any payment will be forfeited.

Order Changes

All sales are final, we do not accept product returns or changes. If you have made an order an would like more plants, please place another order. If we are unable to fulfill an item in your order, a refund for the difference will be issued.

Availability

All plants are sold on a first-come, first-serve basis. Quantities are limited and many species will sell out so please order early. No walk-up sales will be offered.

Returns

All sales are final. Product returns are not accepted.

What happens if my trees or shrubs die?

Due to environmental and other factors beyond our control, SCD does not offer a guarantee on the survivability of the seedlings we sell, therefore refunds and/or rain checks will not be granted. If you have specific questions or concerns about your trees or shrubs, please call our Forestry department at (509) 535-7274. Our Forestry department is available Monday thru Thursday from 8am – 4:30pm to share their expertise.

Cancellations

Cancellations must be made prior to the final pre-order date, otherwise a 25% deposit of the total order will be forfeited. To cancel an order please call (509) 535-7274 ext. 214.

Receipt of Order

You will receive a confirmation email once you place your order online. Please contact SCD as soon as possible if you notice an error on the order form. Please bring your order receipt with you to collect your seedlings.

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